What are my subscription options?

If you purchase a 2, 3 box or 6 box subscription you pay the total amount for 2, 3 or 6 boxes at checkout. In exchange for paying the total amount for multiple boxes at checkout you save 5%, 7.5% or 15% over the bimonthly plan. You will receive one box every other month (February, April, June, August, October, December) for the time period you select.

6 box subscription is not available after February 10th for 2018.

3 box subscription is not available after August 10th for 2018.

2 box subscription is not available after October 10th for 2018.

If you purchase a bimonthly plan, you will receive one box every other month. You will be billed the membership fee on the same date once every two months.

If you purchase a monthly plan (Mini Mania), you will be sent one shipment on the 5th of every month. You will be billed the membership fee on the 1st of every month. You will not be charged on the date you place the order, but will be charged on the 1st of the next month. eg: you place the order on the 15th of Jan. you pay $0 at checkout. you will be billed $4. on Feb 1st, Mar. 1st, etc…

Shipping is calculated at checkout.

When will my box ship?

Boxes ship on the 20th of February, April, June, August, October, December, unless that falls on a weekend or holiday (in which case they ship out on the next business day). If you sign up by the 10th of the above months, your first box will ship that month. If you sign up after the 10th of the listed months, your first box will ship the next listed month.

Mini Mania subscriptions ship on the 5th of every month.

When will I be billed?

Your first payment is charged when you sign up, and will be applied to your first month. After that, subscriptions automatically renew on the same date every other month (example: if you subscribe Jan. 7 you will pay your first payment at checkout, then you will be billed on the 7th of March, May, July, Sept. & Nov.)

If you purchase a monthly plan (Mini Mania) You will be billed the membership fee on the 1st of every month. You will not be charged on the date you place the order, but will be charged on the 1st of the next month. eg: you place the order on the 15th of Jan. you pay $0 at checkout. you will be billed $4. on Feb 1st, Mar. 1st, etc…

Will my subscription automatically renew?

Please note that bi-monthly, 2 box, 3 box, and ongoing subscriptions automatically renew unless you log into your account and cancel your subscription before the renewal date.
You can cancel your subscription at any time. There are no cancellation fees, though once a subscription payment has been made, it is non-refundable.

How can I manage my subscription?

At any time, you can manage your subscription, which you can do here. You can skip a month, swap subscription types, update your shipping address, or even cancel. If you have any questions or need help making adjustments to your account, please email us at tara@thedyeingarts.com

Can I send a gift subscription?

Yes, just check the box labeled “this is a gift”, and type in the recipients email address.

What if something is missing or damaged?

Contact us at tara@thedyeingarts.com and we’ll make it right!